Long Tall Sally specialises in clothing & footwear for tall women and ship worldwide. The brand is under new ownership by Yours Clothing since September 2020.
The original Long Tall Sally, which traded for over 40 years, closed down in 2020. While the brand name continues, it is a completely different operation now. LTS has switched fashion direction with a younger feel and new suppliers.
Long Tall Sally have exclusive LTS branded footwear available in medium width in sizes 40-46 EU.
They also sell selected Yours Clothing wide & extra wide fit footwear up to size 43 EU from their parent company along with a few wide fit styles in larger sizes from their more fashion-forward Yours Limited Collection label.
TIP: you can preview future shoes in the LTS "coming soon" edit and get an email when your size is available to buy. So handy! 👏
Are Long Tall Sally Shoes True to Size?
All customer feedback I've had is that Long Tall Sally shoes now run small. I put this to LTS in September 2021 & the buying manager at their parent company Yours Clothing replied that Long Tall Sally shoe sizing is the same as for the "old" LTS and that LTS branded footwear is still true to UK shoe sizes.
However, Long Tall Sally revised their EU conversions downwards in 2021, with 9 UK corresponding to only a 42 instead of a 43. This combined with recent reviews here from long term customers suggest LTS UK shoe sizes now run small.
So I suggest buying your usual EU size or going a size up from your usual UK/US size. For example, if your shoe size is 10 UK, consider buying size 11 UK instead which LTS now convert to 44 EU approx.
US shoe sizing confusion
Confusingly, the Long Tall Sally USA website shows UK shoe sizing in some navigation. So it looks like they only go up to 13 instead of 15 us. Ignore this - the individual shoe product pages show up to size 15 us.
But bear in mind that LTS shoes run small so you may need to go a size up from your usual US size. So the Long Tall Sally size 15 us may only fit a size 14 in reality.
Free Returns for UK & Germany Only
If you're in the UK or Germany, Long Tall Sally offer free returns - yay!
Otherwise, you need to pay return postage to send your order back to the UK.
LTS have a returns portal where you can get a postage label, but you can only access this area post purchase and the costs vary by country, method & weight.
A Canadian customer told me in late 2022 that sending her boots back to the UK would have cost 150 CAD which is crazy!
So if you think you may need to return your order, please contact LTS to get an idea of return costs before you buy. I find online chat the easiest way to contact them.
You can also check how much it costs to post shoes to the UK at your local post office. But if you want to be covered if your return package goes missing, you must use the LTS return portal option(s).
Long Tall Sally Brand Shoe Size Chart
|UK||Foot length (cm)||US/AU||EU||Joint circumference (cm)||Instep circumference (cm)|
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